Privacy policy

01. Data controller

The controller responsible for personal data collected through this website is:

02. Personal data we may process

Effika may process information that users provide voluntarily through the contact form, email, telephone or other communication channels.

This may include a name, telephone number, email address, information about the requested service and any other details needed to respond to the enquiry.

03. Purpose of processing

Personal data may be processed to:

• Respond to enquiries and requests for information.
• Prepare and send quotations.
• Manage the professional or contractual relationship.
• Meet applicable legal, administrative and tax obligations.

04. Lawful basis

The lawful basis is the user's consent when submitting an enquiry, steps taken before entering into a contract, performance of a contract and, where applicable, compliance with legal obligations.

05. Data retention

Data will be kept for as long as necessary to answer the enquiry, provide the requested service or meet applicable legal obligations.

When no longer required for those purposes, data will remain restricted for any applicable statutory retention period.

06. Recipients

Data will not be disclosed to third parties unless required by law or necessary to provide the requested service.

Technology, web hosting, email, accounting or other service providers may have access where necessary for the business to operate, subject to the appropriate legal safeguards.

07. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and data portability by sending a request to admin@effika.es.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that your personal data is not being processed in accordance with applicable law.

08. Security

Effika applies appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or alteration.

09. Policy updates

Effika may amend this privacy policy to reflect legal, technical or operational changes to the website.